Legal notices
This site, accessible at the URL leshallesprovencales.fr (the "Site"), is published by:
Les Halles Provençales SAS, a company with a capital of 500 euros, registered with the R.C.S. of Tarascon under number 887 872 513, whose registered office is located at 55 avenue de la vallée des Baux, 13520 in Maussane-les-Alpilles, represented by Mr. Dylan Vrontos duly authorised,
(Hereinafter referred to as the "Operator").
The Operator's individual VAT number is: FR73887872513.
The Site is hosted by the company Ligne Web Services, located at 10 RUE PENTHIEVRE, 75008 PARIS, FRANCE
The Director of publication of the Site is Mr. Dylan Vrontos.
The Operator can be contacted at the following email address contact@leshallesprovencales.fr or by phone at 04 65 07 02 20
In what cases do we collect your personal data and what data is collected?
We may collect and retain your personal data, particularly when you:
- Browse the Site
- Create an account on the site
- Place an order on the site and/or pay online
- Write a review/comment on a product
- Contact us.
We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data in order to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your expectations.
If you have chosen to receive emails and messages from us when creating your Account, you will then receive electronic and alphanumeric messages regarding our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these communications at any time by clicking on the link provided for this purpose at the bottom of each email sent.
Navigation on the Site
Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information about the browser you are using.
Browsing data. We also collect information that identifies how you access the Site, which pages are viewed, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.
Creating an Account
Access to certain of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be asked to provide a certain number of personal data when creating your Account, including your names and surnames, your postal address, your email address and your phone number.
Subscription to our Newsletter
When creating your Account, or when placing an order, you can give your prior consent to receive our newsletters regarding news, new products, services and promotions, as part of the Services.
You can also directly consent to receive our newsletters by providing your email address in the designated areas on the Site.
In any case, you have the right to withdraw your consent to receive such newsletters at any time and at no cost under the conditions set out in paragraph 6 of the Charter.
Contacts
In order to respond to requests you may make to our Customer Service and to confirm the information concerning you, we may use your name, surname, email address and phone number.
How do we protect your personal data?
We have implemented technical and organisational security measures to ensure the security, integrity and confidentiality of all your personal data, in order to prevent them from being distorted, damaged or accessed by unauthorised third parties. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.
However, it is specified that no security measure is infallible, and we are not able to guarantee absolute security for your personal data.
Furthermore, it is your responsibility to ensure the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, do not forget to log out before leaving a Service.
In what cases do we share your personal data?
Sharing your personal data with third-party companies
When you browse the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name in order to enable the proper functioning of credit card payments and other Services.
No transfer of personal data is made outside the European Union.
Unless a third party asks you to accept a privacy policy and terms of use that are specific to them, the third-party companies that have received your personal data have committed to processing your personal data solely for the implementation of our Services.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without obtaining your prior consent.
Sharing with authorities
We may be required to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, apprehension, or prosecution of any individual likely to harm our rights, those of any other user, or a third party. We may also be legally obliged to disclose your personal data and cannot oppose this in such cases.
How long do we keep your personal data?
We will only retain your personal data for the duration of your registration on the Site to ensure your identification when you log in to your Account and to enable the provision of Services.
Thus, if you unsubscribe from the Site, your personal data will be deleted and only retained in archive form for the purpose of establishing proof of a right or a contract.
In any case, we will retain your personal data for a period not exceeding that necessary in light of the purposes for which it is processed in accordance with the uses outlined in this Charter and in compliance with laws and regulations.
Cookies: how do we use them?
What is a cookie?
A cookie is a text file that may be placed on a device when accessing an online service with a web browser. A cookie file allows its issuer, during its validity period, to recognise the relevant device each time that device accesses digital content containing cookies from the same issuer.
In any case, the cookies placed on your browsing device with your consent are destroyed 13 months after their placement on your device.
What are the cookies issued on our Site for?
The cookies we issue allow us to:
- establish statistics and volumes of traffic and usage of the various elements making up our Site (sections and content visited, paths), allowing us to improve the interest and ergonomics of the Site and, where applicable, our products and services;
- adapt the presentation of our Site to the display preferences of your device (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your device includes;
- remember information related to a form you have filled out on our Site (registration or access to your account) or to products, services or information you have chosen on our Site (subscribed service, contents of a shopping basket, etc.);
- allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously entrusted to us and to implement security measures, for example when you are asked to log in again to access content or a service after a certain period of time.
When you browse the Site, cookies from social networks may be generated, particularly through sharing buttons that collect personal data.
During your first visit to the Site, a cookies banner will appear on the homepage. A clickable link allows you to learn more about the purpose and functioning of cookies and refers to this Charter. Continuing to browse another page of the site or selecting an element of the Site (notably: image, text, link, etc.) constitutes your acceptance of the placement of the specified cookies on your computer.
How can you control the cookies used?
We give you the option to control the cookies used on our site. During your first visit and the appearance of the cookies banner, you just need to click on the ‘customise’ button and select the cookies you wish to allow / refuse access to. You have the option to modify your choices at any time via this link:
You can also configure your browser software (Chrome, Firefox, Safari…) at any time so that cookies are saved on your device or, conversely, that they are rejected (either systematically or according to their issuer). You can also configure your browser software so that the acceptance or refusal of cookies is offered to you on a case-by-case basis, before a cookie can be saved on your device.
Attention: any settings may modify your browsing on the Internet and your access conditions to certain services requiring the use of cookies. We disclaim all responsibility regarding the consequences related to the degraded functioning of our services resulting from the inability to save or view the cookies necessary for their operation that you may have refused or deleted. This would be the case if you attempted to access our content or services that require you to identify yourself. This would also be the case when we (or our service providers) could not recognise, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet.
How to configure your browsing software?
For managing cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences. Below you will find information regarding the main browsers.
Internet Explorer / Edge
In Internet Explorer, click on the Tools button, then on Internet Options.
Under the General tab, under Browsing history, click on Settings.
Click on the Show files button.
Firefox
- Go to the browser's Tools tab and then select the Options menu.
- In the window that appears, choose Privacy and click on Show cookies.
Safari
- Access Settings via the browser menu (Safari > Preferences)
- Click on Privacy.
Google Chrome
- Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
- Select Advanced Settings
- Click on Content Settings then on Cookies.
To obtain more information about cookies, you can consult the CNIL website.
What are your rights?
You are the only ones to have provided us with the data in our possession, through the Site. You have rights regarding your personal data. In accordance with data protection regulations, particularly Articles 15 to 22 of the GDPR, and after verifying your identity, you have the right to request access to your personal data, its rectification or deletion.
Furthermore, within the limits set by law, you also have the right to object to processing, to restrict it, to decide the post-mortem fate of your data, to withdraw your consent at any time, and the right to the portability of the provided personal data.
You can contact our Services to exercise your rights at the following email address : contact@leshallesprovencales.fr or at the following postal address: DPO, Les Halles Provencales SAS, 55 AVENUE DE LA VALLEE DES BAUX, 13520 MAUSSANE-LES-ALPILLES, enclosing a copy of an identity document with your request.
Furthermore, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: contact@leshallesprovencales.fr.
Can we modify the Charter?
We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. In the event of a modification, we will publish these changes on this page and in places we deem appropriate based on the subject and importance of the changes made.
Your use of the Site after any modification means that you accept these changes. If you do not accept certain substantial changes made to this Charter, you must stop using the Site.
Data Protection Officer and contact
The contact details of our Data Protection Officer are as follows:
Dylan Vrontos
LES HALLES PROVENCALES
55 AVENUE DE LA VALLEE DES BAUX,
13520 MAUSSANE-LES-ALPILLES
contact@leshallesprovencales.fr
For any questions regarding your personal data or if you wish to delete your Account, please contact us at the following postal address: DPO, LES HALLES PROVENCALES, 55 AVENUE DE LA VALLEE DES BAUX, 13520 MAUSSANE-LES-ALPILLES (indicating “Privacy – Data Protection”), or by email at contact@leshallesprovencales.fr.